1. Promoter
1.1 The EcoCredits Appreciation Week 2026 promotion (“Campaign”) is organised by Ecoflow Australia Pty Ltd (“EcoFlow”, “we”, “us” or “our”) and hosted on the EcoFlow Australia website at https://au.ecoflow.com.
2. Campaign Period
2.1 The Campaign starts at 12:00 AM AEST on 3 August 2026 and ends at 11:59 PM AEST on 9 August 2026 (“Campaign Period”).
2.2 Orders must be successfully placed and paid for through the EcoFlow Australia website during the Campaign Period to qualify.
2.3 Subject to applicable law, EcoFlow may extend, shorten, suspend or cancel the Campaign where reasonably necessary. Any material changes will be published on the Campaign page.
3. Eligibility
3.1 The Campaign is open to Australian residents aged 18 years or over who:
have a valid EcoFlow account;
are logged in to that account when placing a qualifying order; and
provide accurate and complete account and order information.
3.2 EcoFlow accounts are free to create.
3.3 PLUS Member benefits are available only where the customer’s EcoFlow account shows an active PLUS Member status at the time the qualifying order is placed.
3.4 Wholesale, distributor, reseller, employee, test and other non-consumer orders are not eligible unless expressly stated otherwise.
4. Eligible Purchases
4.1 “Eligible Products” means products specifically identified as eligible on the Campaign page during the Campaign Period.
4.2 An order does not qualify if it is:
placed outside the Campaign Period;
unpaid, cancelled, fraudulent or unauthorised;
placed through a third-party retailer or marketplace; or
otherwise excluded under these Terms and Conditions.

5. Up to 10% EcoCredits Redemption
5.1 During the Campaign Period, eligible members may use available EcoCredits to redeem up to 10% of the item price of selected eligible accessories.
5.2 Eligible accessory categories are limited to selected:
solar panels;
extra batteries; and
800W Alternator Chargers.
5.3 Only accessory products marked as eligible on the Campaign page or at checkout qualify.
5.4 The maximum EcoCredits redemption is calculated against the eligible accessory item price shown at checkout, after any applicable product discount and excluding shipping fees and other non-product charges.
5.5 The actual redemption amount available depends on:
the member’s available EcoCredits balance;
the eligible accessory item value; and
the redemption amount displayed and accepted at checkout.
5.6 Customers must log in before checkout using the same EcoFlow account that holds the EcoCredits they wish to redeem.
5.7 EcoCredits are not cash, cannot be exchanged for cash and cannot be transferred between accounts.
5.8 EcoCredits cannot be applied retrospectively after an order has been placed.
5.9 Unless expressly permitted at checkout, EcoCredits redemption cannot be combined with another coupon or promotional code.
5.10 EcoCredits redemption remains subject to the current EcoCredits Program Terms at https://www.ecoflow.com/au/ecocredits.

6. Member Gifts
6.1 Eligible members who purchase a qualifying bundle during the Campaign Period will receive the corresponding complimentary gift.
Gift Tier
Tier 1
Purchase of any DELTA 3 Plus Bundle sold as a bundle on the EcoFlow Australia website comes with a free DELTA 3 Series Waterproof Bag (valued at AU$99).
Tier 2
Purchase of any DELTA 3 Max Plus Bundle sold as a bundle on the EcoFlow Australia website comes with a free EcoFlow Power Hat (valued at AU$179).
Tier 3
Puchase of DELTA Pro 3 + DELTA Pro 3 Extra Battery Bundle comes with a 400W Lightweight Solar Panel (valued at AU$1,099).
6.2 A “Bundle” means a qualifying product combination sold and identified as a bundle on the EcoFlow Australia website. Adding the relevant products separately to the cart does not qualify unless the Campaign page or checkout expressly confirms eligibility.
6.3 Each qualifying bundle purchased entitles the member to one corresponding complimentary gift.
6.4 There is no separate one-gift-per-order restriction. The number and type of gifts are determined by the number and type of qualifying bundles purchased.
6.5 The customer must be logged in to an eligible EcoFlow account before checkout.
6.6 The applicable complimentary gift and quantity must appear in the cart, at checkout or in the order confirmation. Customers should contact EcoFlow Customer Support before completing the purchase if the expected gift is not shown correctly.
6.7 Gifts are available while allocated Campaign stocks last and are supplied on a first-come, first-served basis.
6.8 If a stated gift becomes unavailable due to circumstances beyond EcoFlow’s reasonable control, EcoFlow may, where permitted by law, offer an agreed replacement of equal or greater value or another reasonable remedy.
6.9 Qualifying products, bundle components and complimentary gifts may be delivered separately.

7. Bonus EcoCredits
7.1 Eligible purchases made during the Campaign Period earn EcoCredits at the following total rates:
Standard EcoFlow Members: 2× the standard EcoCredits earning rate.
Active PLUS Members: 2.5× the standard EcoCredits earning rate.
7.2 The 2× and 2.5× rates are total earning rates. They are not additional multipliers added on top of another Campaign multiplier.
7.3 The membership status shown on the customer’s EcoFlow account when the order is placed determines the applicable earning rate.
7.4 Customers must:
log in to their EcoFlow account before checkout; and
use the same email address for their EcoFlow account and qualifying order.
7.5 Bonus EcoCredits are calculated on the eligible net product amount actually paid after product discounts and EcoCredits redemption, excluding shipping fees, gift cards and other non-eligible charges.
7.6 Complimentary gifts do not earn EcoCredits.
7.7 EcoCredits will be credited according to the standard processing timeframe stated in the EcoCredits Program Terms.
7.8 Cancelled, fully refunded, fraudulent or unauthorised orders do not earn EcoCredits.
7.9 Where an order is partially or fully returned or refunded, EcoFlow may reverse or adjust the standard and bonus EcoCredits associated with the returned or refunded amount.
7.10 Bonus EcoCredits remain subject to the current EcoCredits Program Terms at https://www.ecoflow.com/au/ecocredits.

8. Splitit Monthly Instalments
8.1 Eligible customers may be offered the option to pay for qualifying purchases in up to 12 monthly instalments using Splitit at checkout.
8.2 The Splitit instalment option is subject to:
the availability of Splitit at checkout;
the customer using an eligible credit or debit card;
the customer being authorised to use that card;
sufficient available credit or funds to support the required authorisation; and
the customer accepting the instalment schedule and Consumer Terms presented at checkout.
8.3 The number of instalments available for an order is determined by the options displayed at checkout. Not every order or payment card will necessarily qualify for 12 instalments.
8.4 When the customer selects Splitit at checkout, the customer is using their existing credit or debit card to pay for the purchase in monthly instalments made available through the Splitit platform. Splitit Australia Pty Ltd provides the instalment plan technology and processes the card authorisations and instalment payments. The customer's payment obligation for the goods is to EcoFlow Australia Pty Ltd; the instalment plan is a payment method only and is not a credit facility provided by EcoFlow. The customer's use of Splitit is also subject to the Splitit Consumer Terms (https://www.splitit.com/legals/shopper-terms-conditions/apac/), which the customer accepts by selecting Splitit at checkout.
8.5 EcoFlow and Splitit do not add interest or additional customer fees solely for selecting the Splitit instalment option. However, the customer’s card issuer’s standard terms and conditions continue to apply.
8.6 The customer’s card issuer may charge interest, late payment fees, over-limit fees, overdraft fees or other charges under its agreement with the customer. The customer is responsible for reviewing and paying any such charges.
8.7 When the customer selects Splitit, an authorisation or temporary hold may be placed on the nominated card for up to the full purchase price.
8.8 An authorisation may reduce the amount of credit or funds available for other purchases while it remains in place. Customers must maintain sufficient available credit to cover the outstanding purchase amount.
8.9 The amount and date of each instalment will be shown in the payment schedule before the customer completes the order. A copy of the schedule will be provided after purchase.
8.10 The first instalment will be charged in accordance with the payment schedule. Subsequent instalments will generally be charged monthly until the full purchase price has been paid.
8.11 Card authorisations may be renewed periodically. The authorised amount will generally reduce as instalments are paid, although the timing of changes to available credit is determined by the card issuer.
8.12 If an authorisation or instalment payment is unsuccessful, EcoFlow or its service provider may:
retry the authorisation or payment;
ask the customer to provide another eligible card; or
where permitted under the applicable Consumer Terms, charge the remaining unpaid purchase amount to the nominated card.
8.13 Cancelling the instalment agreement is separate from returning or cancelling the purchased goods. If the customer cancels only the instalment agreement, the remaining unpaid instalments may become immediately payable.
8.14 Returns and order cancellations must be requested and approved in accordance with the EcoFlow Australia Return and Refund Policy. Returning a product does not automatically cancel the Splitit payment schedule until the return or refund has been processed by EcoFlow.
8.15 Once an approved refund has been processed, the customer’s remaining instalments or card refund will be adjusted in accordance with the applicable Splitit Consumer Terms and the customer’s card issuer processing times.
8.16 Choosing Splitit does not affect eligibility for member gifts, EcoCredits redemption or bonus EcoCredits, provided that all other Campaign requirements are met.
8.17 Personal and transaction information required to process the instalment plan may be shared between EcoFlow, Splitit, payment processors and relevant service providers in accordance with the applicable privacy policies and Consumer Terms.
8.18 By selecting Splitit at checkout, the customer agrees to the payment schedule and Consumer Terms presented before completing the purchase. The current APAC Consumer Terms are available at:
https://www.splitit.com/legals/shopper-terms-conditions/apac/"
"General Conditions
- If you encounter any problems during the promotion, please contact support.au@ecoflow.com for assistance.
To the extent permitted by applicable law, we may decide to modify these rules or cancel the promotion at any time. If there is any fraud or abuse related to the promotion, we reserve the right to exclude any customer from the promotion.
- Participants in the sale agree to be bound by the terms and conditions set forth herein and understand that EcoFlow's decisions are final and binding. No correspondence or appeals will be entertained. EcoFlow reserves the right to make the final and ultimate interpretation of this campaign.
- During the sale promotion, all orders must comply with EcoFlow's purchase agreement and return policy.
The sale promotion is not applicable to wholesale or distributor orders.
- Any unauthorised or fraudulent behaviour will result in the disqualification of participants.
- Participants must comply with all applicable laws and regulations.
- EcoFlow reserves the right to stop, cancel, or change the promotion at any time during the promotion. Any changes will be announced on the EcoFlow official website.
- All prizes in this promotion are limited in quantity and are available on a first-come, first-served basis. Any matters not covered herein will be handled according to EcoFlow's final interpretation.
- EcoFlow will assume no responsibility for late entries, which may occur for any reason, including but not limited to network transmission failure.
- EcoFlow will not be responsible for any direct or indirect loss or damage incurred by any party, including participants, in connection with or arising from any acts or omissions related to this Campaign.
Participants agree to release and discharge EcoFlow from any liabilities and claims, including breach of contract, tort, negligence, or any other cause of action at law or equity, arising out of or in any way connected to this campaign or the participant's entry into the campaign."